PT Sinar Jernih Suksesindo memberi kesempatan untuk bergabung bersama Customer Service di Cirebon, Jawa Barat.
Deskripsi Pekerjaan
About the Assignment:
- Guide our consumer and partners in using our products
- Manage service enquiries and disputes arising from our consumer and partners
- Provide excellent customer service to our consumer and partners base
- Maintain good relationships and community building efforts with our consumer and partners
- Support project from all verticals including registration, acquisition, and sales transaction.
The Core Objectives:
- Educate consumers and partners on Grab products, promotional campaigns, as well as troubleshooting when they have difficulties.
- To resolve consumers and partners problems quickly and effectively with empathy and care.
- Perform administrative tasks involving a partner’s account (credit top-up, changes in partner’s information, etc).
Essential Experience / Criteria (Mandatory): -Min D3/S1 any major With GPA 2,75 -Clear Articulation and good communication in Bahasa -Experience in customer service area -Experience in sales area -Typing skill with WPM 50 & Accuracy 90% -Sense Of Empathy -Vaccinated min 2 Dose -Energetic and agile -Min. Fresh graduate and max 2 years in the same position (entry level) -Attention to detail -Adaptive with dynamic changes
- Pria/Wanita
- Berpengalaman
- Diploma
- 20
- 32 Tahun
- Terima kandidat tanpa foto diri
- Terima kandidat dari mana saja
