Megavision memberi kesempatan untuk bergabung bersama Call Center Agent di Jawa Barat.
Deskripsi Pekerjaan
Requirements:
max. 30 years od
Min. education S1
Have experience in related field
Able touse Ms. Office
Able to work shifting & underpressure
Physically & mentally healthy
Good at communication & complain handling
Job Description:
1. Handling inquiry, request and complaint from existing or non-customer via walk-in channel, call-in channel, email, website, WhatsApp and social media
2. Provide information as customer needs and assigned to related division if needed according to the type of the information, report using the MIS system
3. Check and monitor all the customer’s request that has been recorded in MIS system every day to received information and/or solution from related division
4. Closed and ensure that the information has been delivered to customers once the problem has been solved
5. Conducts surveys to customers regarding services and products according to company needs (after call, etc.)
- Mencari kandidat untuk bekerja pada:
- Senin: Pagi, Siang, Sore
- Selasa: Pagi, Siang, Sore
- Rabu: Pagi, Siang, Sore
- Kamis: Pagi, Siang, Sore
- Jum’at: Pagi, Siang, Sore
- Sabtu: Pagi, Siang, Sore
- Minggu: Pagi, Siang, Sore
- Diperlukan 1 tahun pengalaman kerja yang relevan untuk posisi ini
- Pelamar harus memiliki KTP
- Tanggal mulai kerja: 20 January 2024
