PT. Teknologi Perdana Indonesia memberi kesempatan untuk bergabung bersama Client Relations Specialist (English speaking) Tasikmalaya di Tasikmalaya, Jawa Barat.
Deskripsi Pekerjaan
Maxim — layanan internasional untuk order perjalanan dan jasa. Klien-klien kami tinggal di 1.000+ kota di dunia. Kantor cabang perusahaan terletak di Brasil, Malaysia, Kolombia, dan sejak tahun 2018 — di Indonesia. Tiap-tiap dari mereka beroperasi sebagai bisnis terpisah.
Main Fuctions
- Processing requests and feedback from the company’s clients (live chat, outgoing calls, face-to-face meetings) about the quality of the services provided, handling objections and resolving conflict situations between service users
- Assisting riders with the registration process in mobile app, as well as supporting them in resolving order related issues, photo report checks 
- Assisting supervisor with promotional activities.
We offer
- Online training course from the first day of working
- Stable monthly remuneration + annual revision & increment depending on your personal indicatorsperformance
- Trial period to decide if this job is for you or not
- On-site work, compact and well equipped office
- Tech-savvy environment: corporate CRM, news portalblog and work messenger
- An experienced team of seniors that will share their expertise with you and help improve your skills
- 5-day working week: Monday-Friday, 9am – 6pm
- Possible career advancement and professional development.
Requirements
- Strong command of English
- Customer Service/Sales experience will be a big plus
- Positive attitude, friendly and outgoing personality
- Excellent interpersonal and problem-solving skills
- Computer literate (MS Office, CRM).
