PT Tunas Tuju Asa memberi kesempatan untuk bergabung bersama FRONT DESK OFFICER (FD) di Jawa Barat.
Deskripsi Pekerjaan
Kinderfield-Highfield School Bekasi, is currently seeking for a professional employee to fill in the following position:
 
FRONT DESK OFFICER (FD) 
 
Roles and Responsibility:
- Serves visitors by greeting, welcoming, and directing them appropriately in a professional manner.
- Informs visitors by answering or referring inquiries.
- Notifies school administrator personnel of visitor arrival.
- Answer, screen and forward incoming phone calls from third parties to related school administrator personnel as needed.
- Ensure reception area is clean, tidy and presentable, with all necessary stationeries and material (e.g. pens, forms, and brochures)
- Provide basic and accurate information about the school (school programs, events, tuition fees, merchandise price list, etc.) to parents deliver and forward written messages and announcements from the school to parents through instant messaging apps, email and/or phone calls.
- Provide assistance to proceed purchase requisitions for school’s merchandise orders from parents and ensure compliance with orders.
- Assist to coordinate document circulation (database of students’ information, telephone logs, purchase orders, etc) and follow-up parents’ feedback in order to run the students’ admission process smoothly and in immediate response.
- Assist to organize and participate in the school marketing & promotional events (e.g.: Open House, School Exhibition at Malls, or other events collaboration with third parties.
- Provide support to prepare admission related consultations and/or school tour during School Open House or Program Consultation Sessions.
- Support the implementation of school-wide expectations as determined by School Management/Administrator.
 
Qualifications:
- Minimum D3
- Proven work experience as Front Office Representatives, Receptionist or similar roles
- Professional attitude and good appearance
- Solid written and verbal communication skills
- Customer service attitude
- Has the ability to maintain composure, be proactive and resourceful to ensure a good customer experience for parents
- Good in administrative skills and detail-oriented
- Self-motivated, interactive, energetic and able to work under pressure
- Computer & Internet literate
- Able to work cooperatively in a team or independently
Keuntungan Yang Didapat:
- Medical Reimbursement
- BPJS Kesehatan, BPJS TK
- Annual Performance Bonus
